1. Introduction
Welcome to Keson Energy (a trading name of **Keson Limited**). We are committed to protecting your personal data and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy outlines how we collect, store, process, and share data gathered when you use our website, including our 60 second Eligibility Checker and interactive calculators.
2. Who We Are (Data Controller)
Keson Limited is the data controller responsible for your personal data.
Registered Office: Midlands, United Kingdom.
Company Registration Number: 12345678
Data Protection Officer (DPO) Contact: info@kesonenergy.co.uk
ICO Registration Number: 00014296664
3. Data We Collect & How We Use It
We collect information that you submit directly via our forms, wizard, and chat widgets.
- Contact Information: First Name, Last Name, Phone Number, Email Address (collected via callbacks and eligibility checks).
- Property Coordinates: Postcodes and selected addresses (used to search domestic Energy Performance Certificate records via public APIs).
- Household Profile: Benefits declarations (used to evaluate grant eligibility pathways under the Warm Homes Plan).
- Technical Logs: IP address, browser metadata, and device profiles (used for platform security and debugging).
4. Lawful Bases for Processing
We process personal data based on the following grounds:
- Consent: When you check the GDPR checkbox in our forms to authorize eligibility lookups or contact requests.
- Contractual Obligation: To prepare layout designs and quotes prior to system installation contracts.
- Legitimate Interests: To verify site parameters and prevent fraudulent multiple registrations.
5. Data Sharing & Third Parties
To deliver MCS certified installations under government schemes, we share your verified address and contact details with **approved installation partners**.
These installation partners are contractually bound to process your data only for coordinating surveys and completing approved physical installations. We never sell your personal data to external marketing brokers.
6. Your Rights
Under UK GDPR, you hold rights including:
- The right to access your stored data profile.
- The right to correct inaccurate records.
- The right to request deletion (the right to be forgotten).
- The right to withdraw consent at any time.
To exercise these rights, contact our support desk at **info@kesonenergy.co.uk**. You also have the right to lodge complaints with the Information Commissioner's Office (ICO).